Frequently Asked Questions
Everything you need to know about ScanMyDoor. Can't find your answer? Contact us.
General
ScanMyDoor is a smart QR doorbell system. You place a QR code outside your door, and visitors scan it to ring your bell, leave a message, or request access — all through their phone's browser.
No. Visitors simply scan the QR code with their phone camera. It opens a mobile web page — no app required.
Any smartphone with a camera and web browser — iPhone, Android, old or new. If it can scan a QR code, it works.
ScanMyDoor is currently available in the USA, UK, Canada, and Australia. We are expanding to more countries soon.
Setup & Installation
Sign up for free, download your QR code, and stick it near your door. That's it — setup takes under 60 seconds.
No. There is zero hardware to buy or install. The QR code IS your doorbell.
Yes. Our premium stickers are printed on weather-resistant vinyl that withstands rain, sun, snow, and extreme temperatures.
Yes. You can reposition or replace your QR sticker anytime. Your dashboard settings stay the same.
Features & Notifications
You receive instant push notifications, SMS, or email alerts — depending on your notification settings.
Visitors can leave a text or voice message. You'll find it in your ScanMyDoor inbox.
Yes! Our Pro and Enterprise plans let you manage multiple doors from a single dashboard.
Not yet, but video intercom is on our roadmap and coming soon.